The privacy promise

The Thefilehippo is a public service. Everything we do has to benefit you, our audience. We can give you more of what you love when we understand you better at Thefilehippo. To do that, we use your data to benefit you in two ways:

1. A more personal Thefilehippo for you

It helps us make the Thefilehippo more personal for you. It means we can:

  • Recommend things we think you’ll like
  • Show you content that’s relevant to where you live
  • Make sure you can use things that are appropriate for your age.
  • Responsive for any system

2. A better Thefilehippo for everyone

As a public service, we need to make something for everyone. As more of our content gets consumed online, we need to understand who’s consuming it. We want to learn what you love to make better future programming for everyone. But throughout all of this, we’re committed to make sure your personal, private data stays personal and private.

What our Thefilehippo privacy promise says

Our privacy promise covers how we treat your data and put you in control of what happens to it. It’s based around three main areas.

Transparency for Thefilehippo

We will always explain clearly what data we’re collecting about you and why. We will only collect data we need to:

  • give you a better experience
  • improve our services
  • fulfil our responsibilities as a public service.


It’s up to you how you use our services. And you can manage or delete your Thefilehippo account at any time. Because we’re a public service, we will help you make informed decisions about your data, so everyone can get the best out of digital technologies and the Thefilehippo.

Trust on Thefilehippo

Your trust is very important to us. So we’re committed to keeping your data safe and secure. We promise to never sell your personal details to anyone and to only use your data commercially if you’re using a commercial Thefilehippo service, like Thefilehippo users ip.

You control what your child can do with their Thefilehippo

People under 13 can’t access certain features without permission from a parent or guardian.

If they try to post a comment on a message board or want to use any personalisation features, they’ll have to link their Thefilehippo account with the account of their parent or guardian. Here’s how that happens:

  1. We’ll ask them to enter the email their parent or guardian uses to sign in to the Thefilehippo.
  2. We’ll send the parent or guardian an email that lets them choose which features the child is allowed to use Thefilehippo.